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FAQS

About Terrazzo/Marble/Travertine

How often should I seal my terrazzo, marble, or travertine surfaces?

Terrazzo surfaces should be sealed every 1-2 years, but high-traffic areas may require more frequent sealing. Check the manufacturer's recommendations and perform a water test to determine if resealing is necessary.

What is the best way to clean spills on these surfaces?

Clean spills immediately with a soft cloth and a pH-neutral cleaner specifically designed for stone surfaces. Avoid acidic or abrasive cleaners as they can damage the stone and its sealant.

Can I use vinegar or lemon juice to clean my stone surfaces?

No, you should avoid using vinegar, lemon juice, or any acidic cleaners on terrazzo, granite, marble, and travertine. These acids can etch and dull the surface.

How can I remove stains from my stone surfaces?

For organic stains (coffee, wine), use a poultice made of baking soda and water. For oil-based stains, use a poultice made of baking soda and acetone. Apply the poultice, cover it with plastic wrap, and leave it to dry for 24-48 hours before removing.

What should I do if my stone surface is scratched or etched?

Minor scratches and etches can often be polished out with a terrazzo polishing powder and a soft cloth. For deeper scratches, call us for professional restoration at 647-492-1995.

About Granite

How often should I seal my granite surfaces?

Granite surfaces should be sealed every 1-2 years. Perform a water test to determine if resealing is necessary, especially in high-traffic or frequently used areas.

What is the best way to clean spills on granite surfaces?

Clean spills immediately with a soft cloth and a pH-neutral cleaner designed for granite. Avoid acidic or abrasive cleaners.

Can I place hot items directly on granite surfaces?

While granite is heat-resistant, it's best to use trivets or hot pads to avoid potential thermal shock and cracking.

How can I remove stains from my granite surfaces?

For organic stains, use a poultice made of baking soda and water. For oil-based stains, use a poultice made of baking soda and acetone. Apply, cover with plastic wrap, and leave it to dry for 24-48 hours before removing.

How do I maintain the shine of my granite surfaces?

Regularly dust mop or sweep to remove dirt. Damp mop with a pH-neutral cleaner and periodically buff the surface with a dry microfiber cloth or use a granite polishing powder.